December 2014 is the best result on record for my team with almost 100 workers supported into employment.
But, like they say in the ads, 'wait, there's more'!
It's due in no small part to the personal commitment of the NOVA team – the almost 150 staff include many people with lived experience of disability, parents of children with disability and other highly skilled and motivated folk who are determined to get the best possible outcomes.
Also, NOVA staff are trained to aim high - in fact, while the hours needed before a job counts with our funding body can be as low as 8, NOVA staff's internal performance requirements mean that jobs of less than 15hrs per week don't count toward our internal incentive programs.
As a result, NOVA's average outcomes (in terms of hours worked) during 2014 are more than 50% better than the average for other Disability Employment Service providers.
That doesn’t mean we always get it right or that we can’t improve. In 2015 it is our intention to further refine our processes to ensure that we stay client focussed.
And that said, it's a pleasure to close of the year with such a good result.
I hope that everyone associated with our programs have a safe and enjoyable holiday and I am looking forward to sharing even better results with you in 2015
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