The present state of disability employment service in Australia is poor and sadly, there seems little prospect of positive change in the near future.
Here’s a brief synopsis:
The contract for the provision of service is deeply flawed and gaming behaviours have been positively rewarded (and still are).
Many ‘5 Star’ sites simply buy outcomes by offering a 100% subsidy for the period required to achieve time in work ‘milestones’.
This is possible because ‘benchmark hours’, a nominal indicator of a person’s capacity to participate in work are as low as 8hrs a week in employment (8hrs a week x 26weeks @ $20ph = $4160).
The minimum payments the service provider can expect are approximately double this.
Service providers are encouraged to break full time positions to part time roles maximising the financial gain for their organisation while driving their ‘Star Rating’ upward.
Traditional services prior to this nonsense would have been driven by the goal of ensuring maximum participation and consequently aimed high, securing less numerical outcomes but maximising the independence of people with disability.
Redistribution of market share and a ‘participation’ driven purchasing process have seen an exodus of skilled staff, the cessation of innovation and a denial of service to people with more significant disability.
The workers in this ‘industry’ are under constant and real threat of losing their jobs and service unless they perform. The ‘performance’ is NOT maximum participation, rather it is maximum participants.
It requires very strong philosophical commitment and much nerve to resist the pressure that comes from the funding body to get as many people as humanly possible into any sort of job rather than meeting their individual needs and aspiration.
This is a personal viewpoint: Amongst the creators of the present system there appears to be an ingrained lack of belief in the ability of people with disability to succeed or fully participate in work.
Creaming (the practice of placing the most able into work) has reduced the participation of people with more significant disability – comment from this weeks DEA conference, ‘when was the last time you saw someone with Down’s syndrome in a DES outlet’?!
Making real change, ensuring full participation and aiming high to challenge participants are historical fact, but currently absent.
Don’t agree? – that’s cool and you might like to send me evidence to support your belief.
I can show you that overall placements continue to reduce (the ‘cream’ may have been creamed!), 13 and 26 week ‘outcomes are falling, people with genuine disability are either being excluded or abandoned to the tokenism of 6 months created work that neither improves their independence of highlights their true value and contribution.
One final fact: NOVA’s average hours in employment continue to be significantly higher than the national average and more than 20% of all participants either very significantly decrease their reliance on welfare or achieve total financial independence – I believe I am correct in stating the national average is 4% (on this I am running on memory and open to correction).
I think we may have a decent Minister in Mitch Fifield.
Mitch; open challenge that’s easy to run – post the financial independence results achieved for every disability employment service provider alongside the ‘Star’ Ratings offer a trophy for and promote the end of 2015 ‘most independent workers (as a percentage of total caseload)’.
Would you like a face-to-face meeting with Martin via Skype? Click the button below to make an appointment
Subscribe to this Blog - blog.novaemployment.com.au Copy the link above and paste it into your favourite Reader to subscribe to an RSS feed of this blog. To watch a short video explanation of RSS and how it helps you save time reading the web click here
Your Comments There are currently no comments on this article
I'm giving fair warning of my intention to expose examples of the current DES-ESS contract's exploitation.
I have written to the Commonwealth expressing my concerns about clear manipulation of the present contract....
The new contract for Disability Employment Services (DES) will not bring performance improvement.
Government will scratch it's head, blame the economy, blame people with disability, talk about educating employers and spend money on consultations before coming to the conclusion that people with disability must meet more stringent 'mutual obligations'....
Each year, around about the International Day of People with a Disability (IDPwD) NOVA Employment holds a formal graduation for students that have participated in our pre-employment programs....
Profiting from poverty
Profiting from Poverty
I am genuinely horrified by this disaster: https://www.theguardian.com/commentisfree/2018/jul/02/the-demerit-system-is-ruthless-social-policy-designed-to-keep-the-poor-powerless
I believe that we presently represent the job hopes of around 1500 people, in various stages of their progression to independent employment....
New Contract but no change!
New Contract but no change!
Today marks the first day of a new Disability Employment Service (DES) contract.
There are new players and new rules....
'It's nice to be busy' and 'busy is better than idle' and all of my mum's other sayings about work being good for you, and all of them said; we're drowning!
The administrative burden of a new Disability Employment Service contract (starts July 1st) and the mountains of paperwork required for an NDIS dollar (approximately 10X that of the former TTW program) has seen us add 3 extra staff to the admin team and we are still receiving a large volume of enquiries that are causing us some time delay in getting back to folk....
Podcasts I've been learning all about Podcasts (I suspect that this may be a long road!)
However, getting paid to be inspired is not the worst way to spend a Monday afternoon and that is just how my day has gone....
I am truly fortunate to work with the very best people in this great nation and we are truly lucky to be part of the best short film festival this side of anywhere!
"Focusonability" voting starts today and there is an even larger number of films (287) than last year....
On the money Sometime over the next week a new Disability Employment Service contract will be announced.
We are moving into a new world of greater consumer choice and greater mobility of job seekers....
Making a tough job tougher!
Making a tough job tougher
It isnt easy to get a decent job and its harder to do so if you have a disability.
NOVA employs around 190 people, an effective and experienced team who are able to draw upon a staff of highly skilled trainers and a support program honed over almost 30 years and tens of thousands of participants....
Your Work There was never any doubt in my mind that I would work. My dad told me I would work and there wasn't ever a suggestion that my future held an alternative option....
Not so bad! Taken from: Today's Guardian at 4.09pm Tuesday 7th November 2017:
In a world full of discouragement there’s always a space for good news....
The NDIS mantra is 'choice and control'
To be valuable, choice needs to be informed.
Average Sydney Disability Employment Services placement rates are 34....
It's voting time at "Focusonability" - with a record number of films entered, a tremendous effort by more than 100 High Schools and 19 countries competing in the International section it was always going to be a hard job to pick a winner....
Choice & Control
The NDIS slogans around choice and control demonstrate the importance of consumer involvement in both the choice and control of supports they need.
However, in order to be valuable, choice needs to be informed by accurate data such is this: http://www....
Last week (14-16) it was my privilege to attend the 1st World Supported Employment Conference in Belfast, Northern Ireland.
"Employment for All - A Global Perspective" brought workers from around the globe (primarily Europe) to discuss best practice in supported employment....
Quality and the Stars Quality and the Stars
There have probably been few people more openly critical of the Disability Employment Service (DES) Star Ratings than me.
The Stars, ranging from 1 to 5 are supposed to give some insight into whether a service is a poor or high performing program....
Attended the Disability Employment Australia (DEA) forum in Canberra. THis is a regular get together that offers disability employment services tha chance to be kept up to date from our funding body and also listed to expert speakers on topics associated with the goal of seeing as many people as possible find and keep suitable employment....
NOVAs greatest asset is its staff. I suspect you would struggle to find the CEO of any organisation state their staff are not vital and at the core of business reputation and results....
A corner turned?
We are presently holding events to promote employment for people with disability - nor surprise there, that's our job.
What has been a surprise is the willingness of employers to come along and listen and more importantly, to consider adopting inclusive employment practices across their organisations....